Trinity Medical and Dental Pediatric Centers participates with most insurance plans and accept most PPO networks; however, we recommend that you call your insurance company to verify participation as well as your benefits. Call our office at (770) 288-5848 for more information, even if you do not see your insurance company on this list. This list will not always be complete as changes with companies occur often. The following is a list of most of the major insurance companies we are contracted with.
- Aetna
- Blue Cross Blue Shield
- Beechstreet
- Cigna
- Coventry Healthcare
- Humana
- Lifewell
- Medicaid
- Medical Mutual
- Multiplan
- PHCS – PPO
- United Healthcare
Insurance Policies
Financial Policy
The parent or legal guardian accompanying a minor to the office is responsible for full payment at the time of service. We cannot bill a third party (other than a contracted insurance company) or other parent if they are not present at the time of service.
For medical coverage with health plans we are contracted with, we will submit a claim for office visits, procedures, and hospital services provided by our physicians. You, the responsible party, will be required to make payment of your assigned co-payment or co-insurance at the time of service.
For medical coverage with health plans with which we are not contracted, please understand that we will collect for the visit in full at the time of service and then you may be reimbursed by your insurance company based on your policy benefits. As a courtesy, we will submit your claims to the insurance company unless you choose to do so yourself.
Trinity Medical and Dental Pediatric Centers will not become involved in disputes between you and your insurance company, other than to supply factual information as necessary. You are responsible for any balance that your insurance company has not or will not pay. If your insurance company has not paid or denies benefits, please contact their claims department if there are any questions or complaints.
Lab Work Policy
In the event that lab work is necessary,Trinity Medical and Dental Pediatric Centers will do our best to send specimens to the correct laboratory contracted with your insurance company. If for any reason your insurance company denies a laboratory claim due to laboratory incorrect billing, services not covered under your plan, insurance change, or specimen being sent to the wrong laboratory,Trinity Medical and Dental Pediatric Centers will not be liable for your laboratory charges/fees.